Fun and entertainment are at the heart of aqq99. Play responsibly to protect yourself and your family. We are always here for you.
Aqq99 believes gaming should be purely for fun — not a source of stress or financial hardship.
We ensure that only users aged 18 or above can access the aqq99 platform. Age is verified at registration, and KYC documents may be requested when needed.
Set daily, weekly, or monthly deposit limits from your account settings. Once a limit is set, it cannot be increased easily — this is by design, to keep you protected.
Decide in advance how long you will play. With the session timer active, you will receive an automatic alert and be logged out when your set time is up.
You can choose to take a temporary or permanent break from the platform at any time. aqq99 offers self-exclusion options ranging from 24 hours up to 6 months.
If our system detects unusual gaming patterns, it will automatically alert you. Your wellbeing is our top priority.
If signs of gaming addiction appear, our trained support team will guide you in the right direction and connect you with professional organisations.
Responsible gaming means enjoying gaming consciously, in a controlled way, and within your means. At aqq99, we believe online gaming is purely a form of entertainment — it is not a source of income or a way to solve financial problems.
Online gaming is growing rapidly in Bangladesh. With smartphones widely accessible and internet coverage expanding, more people are enjoying gaming from home. However, this convenience comes with risks — especially for those who start playing beyond their limits.
Responsible gaming goes beyond self-control — it is a holistic approach where you know when to stop, how much is reasonable to spend, and when gaming stops being fun and starts becoming a problem. aqq99 is committed to supporting you every step of the way.
Keep in mind: If gaming brings you joy — great. But if it no longer feels fun, or you feel compelled to play, it is time to take a break.
Gaming addiction usually develops gradually. It can be hard to notice when entertainment has crossed into addiction. Watch out for these warning signs:
Warning: If you notice two or more of the signs above in yourself, contact the aqq99 support team immediately or activate self-exclusion.
Building a few simple habits around responsible gaming will keep things enjoyable every time:
Set a budget Decide how much you are willing to spend before you start playing. Do not go beyond that limit.
Respect your time limits Decide in advance how long you will play each day, and use an alarm to keep track.
Play With Money You Can Afford Never game with borrowed money or your savings.
Avoid gaming under stress Avoid gaming when you are angry, upset, or under pressure.
Take a break Take at least a 10–15 minute break every hour — get up and walk around.
Inform your family Be honest with your family about your gaming habits.
Accept your losses Do not try to play more to recover what you have lost.
Keep Wins in Perspective Do not get caught up in the excitement of a win and start placing larger bets.
Keep Other Hobbies Make time for other forms of entertainment besides gaming.
Seek help Do not hesitate to seek professional support if you feel you need it.
Aqq99 offers several built-in tools that let you manage your own gaming activity. You can enable them easily from your account settings:
Set a maximum daily, weekly, or monthly deposit limit.
Automatic alert and logout after a set session time.
Temporarily suspend your account for anywhere from 1 day to 6 months.
View your full gaming and transaction history at any time.
Gaming stops automatically once losses reach a set threshold.
Take a break of 24–72 hours at any time — no questions asked.
To activate these tools, log in to your account and select the "Responsible Gaming" option from the settings menu. Our support team is always on hand if you need any assistance.
Aqq99 strictly prohibits minors from gaming on our platform. We do not allow anyone under 18 to access aqq99. Age verification is required during registration, and government-issued ID or a passport may be requested when necessary.
If there are children in your home, take these steps:
If you suspect a minor is using aqq99, please notify our support team immediately. We will investigate and take action promptly.
If you feel that you or someone you know needs help, reach out today:
If you answer "yes" to most of the questions below, it is a good idea to seek professional help: